By Bob Hayes, Kathleen Kotwica PhD

ISBN-10: 012411587X

ISBN-13: 9780124115873

Crisis administration on the pace of the Internet offers safeguard executives and practitioners with an outline of the possibly destructive impression of social media conversation on company popularity. inside mins, the web customer neighborhood can propel an organization into a picture quandary, model harm, and a monetary disaster-even if the viral info isn't really actual. it's severe that a firm reply speedy and decisively to crises in on-line media.

The record explores examples of businesses that experience skilled this sort of influence, and describes functional, strategic tools for mitigating and resolving a trouble, together with cross-functional crew readiness and inner communications education. it's a useful source for any protection specialist operating to create or enhance an present company main issue administration policy.

Crisis administration on the pace of the web is part of Elsevier's safeguard govt Council threat administration Portfolio, a set of genuine global ideas and "how-to" directions that equip executives, practitioners, and educators with confirmed info for profitable safety and chance administration programs.

  • Provides safeguard executives and practitioners with an summary of the doubtless destructive impression of social media verbal exchange on company reputation
  • Cites examples of businesses that experience skilled this type of risk and describes the successes or disasters in their responses
  • Describes functional, strategic equipment for mitigating and resolving a crisis
  • Show description

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Extra resources for Crisis Management at the Speed of the Internet: Trend Report

Sample text

Srabstein is a psychiatrist and medical director of the Clinic for Health Problems Related to Bullying at Children’s National Medical Center. 56 Are More Stringent Cyberbullying Laws Needed? “ I don’t think we need special cyberbullying laws to protect people from threats that have long been illegal. In addition to the law, schools have the right to intervene if off-campus behavior affects life at school. ” —Larry Magid, “Time to Take the ‘Cyber’ Out of Cyberbullying,” CNET News, February 3, 2011.

Com. Sánchez is a US representative from California. “ Additional criminal penalties would not enhance the needed protection of victims; they merely pile onto current sanctions, regrettably too late to prevent the violation of the rights of those who become targets in an unsafe climate. ” —Bernard James, “A Human Rights Issue,” New York Times, September 30, 2010. com. James is a professor at Pepperdine University School of Law. 57 Facts and Illustrations Facts and Illustrations Are More Stringent Cyberbullying Laws Needed?

In 2009 Sánchez introduced the Megan Meier Cyberbullying Prevention Act, which was named after a 13-year-old Missouri girl who committed suicide after being relentlessly harassed on MySpace. In defense of the bill, Sánchez refers to the various crimes that are currently punishable under federal law, including stalking, sexual harassment, and identity theft. “All of these actions have consequences,”53 she says, compared with cyberbullying, which is not a violation of federal law. She writes: Do we not think it is as serious because it takes place in cyberspace and not face to face?

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Crisis Management at the Speed of the Internet: Trend Report by Bob Hayes, Kathleen Kotwica PhD


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